Hello, I'm
20+ years driving infrastructure, cloud, and IT strategy across global enterprises — from federal programs to pharma SaaS.
I'm an IT Operations Leader with over two decades of experience overseeing infrastructure, cloud, and support operations across hybrid environments. I specialize in building and leading high-performing global teams, implementing scalable cloud solutions, and optimizing service delivery through ITSM best practices.
From managing federal programs at IBM to directing cloud operations at a pharma SaaS company, I've consistently delivered measurable outcomes: reduced costs, improved uptime, and strengthened compliance postures across HIPAA, GDPR, SOC 2, and PCI DSS.
AWS, Azure, VMware vSphere, hybrid cloud design, and infrastructure-as-code at enterprise scale.
Managing matrixed, globally distributed teams of 10+ engineers through growth and transformation.
End-to-end delivery of HIPAA, SOC 2, GDPR, PCI DSS, and federal security compliance programs.
ITIL-based processes, ServiceNow/Jira, PowerShell automation, and continuous improvement culture.
Marquette L Walker Ministries — Apex, NC
Suvoda, LLC — Conshohocken, PA
IBM — Keyser, WV
Orbital ATK — Keyser, WV
The Active Networks — Frostburg, MD
Migrated multiple legacy on-premises systems — application servers, databases, and storage — to AWS. Leveraged EC2, RDS, and S3, implemented automated scaling and backups, and decommissioned outdated hardware.
Designed and implemented an automated ITIL-based change approval workflow leveraging PowerShell and ServiceNow integration, streamlining end-to-end change management and improving stakeholder visibility.
Led multiple compliance initiatives across hybrid cloud environments, coordinating cross-functional teams to implement security controls, document auditor evidence, and remediate gaps.
Led a cross-functional initiative to achieve PCI DSS certification, implementing rigorous security controls across cloud and on-premises environments and coordinating with internal teams and external auditors.
Consolidated multiple geographically dispersed data centers into a single, resilient hybrid cloud architecture — migrating workloads to cloud and virtualized environments, optimizing storage and network configurations.
WVU Potomac State College — Keyser, WV
I'm actively exploring new leadership opportunities in IT Operations, Infrastructure, or Cloud Management. Whether you have a role to discuss or just want to connect — reach out.